Shipping policy
Shipping Policy
Processing Time Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- Domestic shipping: 3-5 business days
- International shipping: 6-10 business days
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes HofferGreen is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages HofferGreen is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping Policy We currently ship to select international destinations. Please note that international shipments may be subject to customs delays beyond our control.
Returns & Exchanges Please review our Return Policy for information on returns and exchanges.